Privacy Policy

What we collect

When you send an estimate request, we collect what you type or upload:

• Your name, phone number and, if you give it, your email address
• The property address and city
• Details about your roof and the work you need, and any message you write
• Photos you choose to upload
• How you'd like us to contact you
• The language you used on the site, which page you sent the request from, and how you first found the site (for example, a search engine, an ad or another website)

What we collect automatically

Like most websites, our hosting provider keeps basic technical logs (such as IP address, browser type and the pages requested) to keep the site running and secure.

We also use analytics tools, Vercel Web Analytics and Google Analytics, to understand how people use the site: which pages they visit, where they came from, and whether they tap to call, text or send a request. This helps us improve the site. We don't use this information to identify you, and we don't sell it. You can opt out of Google Analytics with Google's browser add-on at tools.google.com/dlpage/gaoptout.

Cookies

We use a small cookie to remember whether you prefer English or Spanish. Google Analytics sets its own cookies to count visits. Your browser also keeps a short note of how you first found our site, which is included if you send us a request. You can clear all of these in your browser settings at any time.

How we use your information

• To contact you about your request by call, text or email
• To inspect your roof, prepare a quote and do the work
• To keep records of our jobs and communications
• To keep the website secure and working properly
• To meet our legal obligations

Calls and text messages

If you give us your phone number, you agree that we may call or text you about your request and your job. We won't send you marketing texts, and we won't sell or share your number for marketing. Message and data rates may apply. To stop texts, reply STOP or just tell us.

Who we share it with

We don't sell your personal information. We only share it with service providers that help us run the website and handle requests, such as our website host, our secure database and file storage provider, and our email delivery service. They may only use it to provide those services to us. We may also share information if the law requires it or to protect our rights.

How long we keep it

We keep request and job information for as long as we need it to serve you, keep business records and meet legal requirements. When we no longer need it, we delete it.

How we protect it

Requests and photos are sent over an encrypted connection and stored in private storage that isn't open to the public. No system is perfectly secure, but we take reasonable steps to protect your information.

Your choices

You can ask us to see, correct or delete the information you sent us, or to stop contacting you. Nevada residents can also ask us not to sell their personal information; we don't sell it, but you're welcome to send that request. Contact us using the details below and we'll respond within a reasonable time.

Children

This website is meant for adults. We don't knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

Contact us

Questions about your information? Reach us at advancedroofinglv@gmail.com or (702) 750⁠-⁠5056.